Review: NEW Vietnam Airlines Lotus Lounge, Hanoi Airport T2 (HAN)

 

The newly opened Vietnam Airlines Lotus Lounge in Hanoi Airport Terminal 2

Trip to Vietnam, Laos, Malaysia & Indonesia

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• Ho Chi Minh City Hop On Hop Off
• Review: The Anam Mui Ne, an SLH Hotel
• Review: Vietnam Airlines Lotus Lounge 2, Terminal 2 Ho Chi Minh Airport (SGN)
• Review: Doubletree by Hilton Vientiane
• Exploring Vientiane, Laos
• Review: Airline Lounge, Vientiane Airport (VNE)
• Review: Tru by Hilton Hanoi Station
• Review: Jiva Hoa Lu Retreat, an SLH Hotel
• Tour: Hilton Garden Inn Hanoi
• Review: Vietnam Airlines Lotus Lounge, Hanoi Airport T2 (HAN)
• Review: The Majestic Malacca, an SLH Hotel
• Tour: Malaysia Airlines Golden Lounge, Satellite Terminal (KUL)
• Review: DoubleTree by Hilton Hotel Jakarta Diponegoro
• Review: Garuda Indonesia Lounge, Terminal 3 Domestic Jakarta (CGK)
• Review: Concordia Lounge, Domestic Yogyakarta Airport (YIA)
• Exploring Borobudur and Jakarta
• Review: Garuda Indonesia Lounge, International Jakarta (CGK)
• Review: Garuda Indonesia Business Class, Jakarta to Seoul
• Review: Korean Air Prestige Garden East 218, Seoul Incheon T2 (ICN)
• Review: Korean Air Prestige Lounge East, Seoul Incheon T2 (ICN)
• Review: Korean Air Business Class, Seoul to Cebu

Location: After passport control, near gate 22, take the escalator upstairs
Access: Business class/elite  passengers on airlines like Vietnam Airlines, Air France; pay in customers (USD34.40 adult, USD25.50 child)
Opening hours: Daily, 6am to 2am

Video on YouTube

Lounge Signage

Take the escalator to the 2nd floor.

Entrance

Lounge entrance

Reception (the left side entrance is for Lotusmiles Million Miler) and the right side is for the rest

Pay-in customers

Payment kiosk

There is a piano to the right of the reception although nobody was playing during our visit in the afternoon.

Seating

Dining

Below are some photos from the buffet which was very good although still not on par with what other airlines offer like Sigapore Airlines SilverKris Lounge or Cathay Pacific The Bridge Lounge.

Steamed rice rolls

Salads

Creme brulee, croissant, bread

Sliced fruits

Hot dishes

Fried pork paste

Rice, spaghetti with meatballs

Boiled egg, sweet corn

Vegetables

Dumplings

Meat stewed in soy sauce

The tom yum was perfect as per Mike 👍

Noodle station (soba noodles, chicken and pho).

My soba was perfect 😋

Coke, Sprite, 7-up, Schweppes, Pepsi, Fuze tea

The bar has the usual red and white wine and around 5 spirits but no cocktails.

View

Unlike the old lounge which had tarmac views, here they have a view of the parking area.

Amenities

VIP rooms

Relax (3 massage chairs)

The sleep box (they have 5 of these) is still not yet ready during our visit.

Lockers

Business center

Wifi was free and fast.

Reading materials

Shoe shine machine

Toilet & Shower

Toilet

There are 2 showers

Bath amenities

CONCLUSION

This is a very new lounge which opened 2 weeks ago. The design is modern and bright and the food offering from the buffet was very good, although still not on par with Singapore Air and Cathay Pacific. The bar only serves coffee, wines and a few spirits. The sleep boxes are nice since, sadly they were still not operational. It was unfortunate that the tarmac views from the old lounge had now been replaced by the parking area. Still, the lounge overall is a very nice lounge so kudos to Vietnam Airlines for this!