Review: Hilton Porto Gaia, King Duplex Suite

Hilton Porto Gaia

Date of stay: January 18-19, 2022
Address: Rua de Serpa Pinto 124, Vila Nova de Gaia, 4400-307, Portugal

Nightly Rate: 107.50 EUR

Room: Booked King Guest Room, upgraded to King Duplex Suite

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Hotel Exterior

The Hilton hotel (black building) used to be a wine storage.

Hotel Reception & Lobby

Reception

Lobby seating area

A lovely fireplace 

Public washroom, lobby floor

Check-in

Check-in went smoothly and we were upgraded to one of their Kind Duplex Suites, room 304 👍

In-room guide

Elevators

Elevators

Elevator

Elevator directory

To go to the spa, you need to take this elevator number 8.

King Duplex Suite, 304

Entrance

Living area

TV

Complimentary coffee (Delta coffee machine) and tea (Tetley), bottle of water

Minifridge

Bathrobes, slippers, safe, iron and ironing board

Bathroom with the usual Crabtree&Evelyn bath amenities

Walk-in shower

Toilet and bidet

The bedroom upstairs.

TV and work desk

Bedside table with phone and TV remote

Hand sink and towels

Walk-in shower

Toilet

Closet

Aircon temperature controller

Orientation map

View

Interestingly, there is no luggage rack.

Welcome Amenity

Later during the day, we got a welcome amenity with a letter, a bottle of water and ...

... some cookies 😋

Temporary Executive Lounge

During our first stay, the Executive Lounge was closed. They used instead a small part of the restaurant bar on the ground floor for the happy hour serving.

Seating

Bar

Happy Hour

A glass of red wine from the bar

Executive Lounge, 3rd Floor

Entrance

Seating

Seating

Seating

Great views of the river Douro and Old Town

Toilet located just outside the lounge

Toilet located just outside the lounge

All Day Refreshments

Water, fruits, energy bars, nuts

Softdrinks, iced tea, water

Coffee, tea

Happy Hour (5pm to 7pm)

Canapés

Alcoholic drinks (wines and spirits)

Breakfast Restaurant (Composto Restaurant & Bar)

Entrance

Seating (by the bar)

Seating

Hot beverages are served to your table.

Buffet area

Below are some of the photos from the buffet:

Hot dishes like baked beans, bacon, sauteed mushrooms, grilled tomatoes

Quince Marmelada

Cold cuts, cheese, butter

Salads and fruits

Fruits

Bread, Danish pastries

Pasteis de Nata, muffins, etc.

Cereals, jams

Honeycomb, boiled eggs 

Muesli, China pudding, yogurt

Cereals

Pancakes, waffles

Egg station

Juices, water

Amenities

Fitness center

Urinals

Accessible toilet

Toilet

Shower

Lockers

Slippers too 👍

Relax area

Treatment room

Showers (hot and cold)

You have a choice of Tropical Rain, Cool Fog and Tropical Storm

Steam sauna

Finnish sauna

Pool area

The pool reflects the red color 👍

Magma Bar (3rd Floor)

Seating

Fantastic views of Douro river and Old Town

Exploring the Area

Taking the cable car

Mosteiro da Serra do Pilar

Luis I Bridge

Livraria Lello

Igreja di Sao Francisco

CONCLUSION

This is a fairly new hotel and during our visit in January, it was low season. Yet it did not stop the hotel for giving the best to their guests. First, the room upgrade was just awesome as it was not just to a one level category upgrade. The receptionist and all the staff we had contact with were very friendly as well as the front office manager. The room we got was really spacious with 2 floors 👍 Food and service in the restaurant and in the Executive Lounge was very good. Of course, my favorite was the shower in the spa where you get to choose from 3 settings plus there is also the cold one. Location is also perfect as it is just a 10 minute walk to the Old Town and steps away from taking the cable car. Overall, we were so happy we stayed in this hotel and would gladly come back again in the future.