Review: New DoN Catering, Austrian Lounge Gates F Schengen Vienna (VIE)


Austrian Business Lounge, Gates F Schengen, Vienna Airport

Location: Terminal 3 transit area, Level 2 Gates F
Access: Business Class passengers on a Star Alliance flight; Star Alliance Gold card holders and Senator card holders
Opening hours: 5:30am to 7pm

During my visit in July 11, 2021, the Senator Lounge was closed so Star Alliance Gold members together with business class passengers were both using the (adjacent) Business Class Lounge. In March 16, 2021 Austrian switched from DO&CO Catering to DoN Catering for their lounges at Vienna Airport although they decided to continue with DO&CO for their inflight catering which seemed to be a smart decision. The significant change I noticed was that the hot food items that were only available from lunch time until about 2 or 3pm had been offered all throughout the day, or at least until we left the lounge at 5pm which is a big plus 👍 They also offer their own DoN red wine (I did not check the white wine) among others. As for the quality of the food being served and items being offered, it was hard to notice any difference, considering that it was also during COVID times. For some photos of the lounge during DO&CO catering, here is the link.

Buffet Area

There are two buffet areas adjacent to each other. This one offers hot dishes (served to your plate by a staff most of the time) as well as soups, salads, bread and sandwiches.

Menu: Daily offer

Vegetarian sandwiches

Creamy onion soup

Bread, rolls and jams

Salads: Cherry tomatoes, mozzarella and rocket. The fennel salad with cucumbers and honey mustard dressing is replaced by another salad.

Topfenstrudel (apfelstrudel was offered instead) and Zwetchenkuchen (Plum Cake) 😋

Pasta with ham and cream sauce

Potatoes with tomato sauce

The other buffet area offered mostly drinks like wine, spirits, beers, coffee, tea, juices and softdrinks.

Spirits, gummy bear, chips

Snacks and nibbles (Disposable hand gloves are offered in the buffet area as shown above)

DoN wines, Small Hill red and white wines from Austria selling for about 10 Euros per bottle. There is also a sparkling wine.

Juice selection (orange, apple and tomato), infused water

Water, iced tea, beers

Almdudler is Austria´s most popular herbal lemonade 👍

Tea selection

Espresso Machine 👍


COVID-19 Lounge Measures

Keep the distance

Face mask is to be used at all times except when seated at a table.

A form is handed out in the lounge reception where you write your contact details for contact tracing. 👍

Hand sanitizer dispensers and disposable hand gloves are located by the buffet area.

Below are some photos of the lounge other than the buffet area.

Lounge Guide


TV area



Meeting room

Some copies of paintings from the Leopold Museum in Vienna are displayed in the lounge like this one.

Male toilet

Male toilet

Male toilet

One of two shower rooms

View of the apron