Date of visit: February 15, 2015
Last updated: January 30, 2020
Exploring Borneo Flying First Class on Japan Airlines and Qantas
Aurora Executive Lounge, Terminal 2 (ARN)
Finnair Business Class, Stockholm-Helsinki
Finnair Business Lounge Non-Schengen (HEL)
Finnair Premium Lounge (HEL)
Finnair Business Class, Helsinki-London
Cathay Pacific First Class Lounge (LHR)
American Airlines Flagship Lounge (LHR)
British Airways Galleries First Lounge (LHR)
Japan Airlines First Class, London-Tokyo
Hilton Narita
Cathay Pacific First & Business Class Lounge (NRT)
American Airlines Admirals Club (NRT)
Qantas International Business Lounge (NRT)
Japan Airlines First Class Lounge, Main Terminal (NRT)
Japan Airlines First Class, Tokyo-Jakarta
Pura Indah Business Class Lounge, Jakarta (CGK)
Malaysia Airlines Business Class, Jakarta-Kuala Lumpur
Malaysia Airlines Golden Lounge, Domestic (KUL)
Hilton Kuching
Malaysia Airlines Golden Lounge Kuching (KCH)
Hyatt Regency Kinabalu
Shangri-La's Rasa Ria Hotel
Malaysia Airlines Golden Lounge, Kota Kinabalu (BKI)
Malaysia Airlines Business Class, Kota Kinabalu-Kuala Lumpur
Top Attractions in Malaysia
Malaysia Airlines Golden Lounge, International (KUL)
Qatar Airways Business Class, Kuala Lumpur-Doha
Qatar Airways Al Mourjan Lounge (DOH)
Al Maha Lounge (DOH)
Qatar Airways Business Class, Doha-Dubai
Emirates First Class Lounge Concourse A (DXB)
Emirates Business Class Lounge Concourse A (DXB)
Qantas First Class, Dubai-London
British Airways Galleries Lounge Concourse C, South (LHR)
British Airways Business Class, London-Stockholm
Location: Main Terminal, 3rd floor
Access: First and business class passengers on Qatar Airways and other OneWorld airlines, no guests allowed
Opening hours: Daily 24 hours
Video from my YouTube Channel 📺
Reception
Main Dining Area
*They used to offer ala carte service (and I've heard that the menu was quite good) but as of August 2016, they have stopped it so there's only the usual buffet which is unfortunate.
Seating
Bistro
Quiet Rooms
Shower Suites
*They used to offer the French brand L'Occitane en Provence shampoo, conditioner, shower gel and lotion together with the usual Rituals hand soap and body lotion but during my last visit in September 2016, they have removed the small bottles of L'Occitane en Provence bath products and they only have large dispensers of shampoo and shower gel in the shower room from Rituals.
Smoking Room
Game Room
Business Center
Locker Room
Washroom
Drinks Station
CONCLUSION
Having seen pictures of this lounge before, I knew that it was one of the nicest lounges out there so I was really eager to visit it personally. First, this lounge is really huge although the fact that this is originally designed for business class passengers and temporarily being shared with the first class guests as well, means it gets pretty crowded during peak hours. I heard that the first class lounge would open later this year so I'm really hoping to visit it too. Inside this huge lounge, there are lots of seating areas where you have your own bottle of water, packaged cookies, touchscreen monitor and power outlet. You also get your own privacy due to the fact that there are shields between seats. The food served from the restaurant tasted very good although I was informed that they don't have ala carte but rather just buffet. In the bistro, they serve mostly sandwiches and salads. One thing I noticed though during the breakfast service was that the waiters had to search for the guest who ordered such item inside the dining area. It is because guests had to place their order from the "sandwich bar" and then find an available seat (if they haven't been seated yet) and wait there till the waitress finds him. Of course when I placed my order, I was asked where I would seat and I pointed somewhere in the corner, which is probably how they do it. Still, there should be a better system for this, like maybe take the order of each guests while they are seated. They surely have enough staff to do that since every time a guest finishes his meal and leaves his table, there would be three staff coming to prepare the table: one waiter who clears the table, one busser who wipes the table and another with a tray of new cutlery, plates and glasses to set up the table. And they come in three! I am not sure if that is always the case but that was my observation during my visit there last month. Aside from that, I think this lounge deserves to be on my top list of lounges. The staff were very friendly, the lounge itself is just so beautiful, modern and functional and of course, they really have great food. So if you haven't visited this lounge yet, make sure to do so. I'm sure you'll be impressed too.
Related Posts:
Review: Qatar Airways Dubai Premium Lounge, Dubai Airport (DXB)
Review: Qatar Airways First Class Lounge, Doha Airport (DOH)